If you receive an e-mail request or text message to provide confidential information or to pay a ticket from Paytickets.ca – DO NOT respond to it or click on any links provided. Instead, please forward the e-mail to paytickets@teranet.ca. Paytickets.ca was developed by Royal Bank of Canada and Teranet to assist Canadians and municipalities across the country with their payment needs. Neither RBC, Teranet nor Paytickets will contact you requesting payment.
Please note you can also report the message at the following: https://www.ontario.ca/page/provincial-offences-court-locations
Phishing is a type of SPAM that includes sending phony e-mail messages designed to look legitimate. The goal of these messages is to trick individuals into disclosing confidential information which can lead to identity theft and online fraud. TIPS TO PROTECT AGAINST PHISHING. Follow these tips to help you avoid falling victim to Phishing: * Never provide your confidential information in response to unsolicited communications. * PLAY IT SAFE! If you don't know the source of an e-mail or text message or if it looks suspicious, delete it. * BE CAUTIOUS! Even if you recognize a sender's e-mail address, always pay close attention to the contents of the e-mail as e-mail addresses can be faked. * BE ALERT! Just because an e-mail or website appears to be from a legitimate company doesn't mean it is. If you are unsure that the website is valid do not sign in or enter any confidential information.